SHIPPING | RETURNS | REFUNDS & MORE
SHIPPING
- Orders ship from our Sydney warehouse (Wetherill Park, NSW).
- Orders placed before Midday AEST (Mon–Fri) dispatch same business day.
- Standard & Express options available at checkout.
- International orders shipped via DHL eCommerce.
- Once dispatched, transit times are the courier’s responsibility.
RETURNS & EXCHANGES
- No Refunds – We do not offer refunds. All approved returns are issued as store credit or exchange only. Items purchased using a store credit note are considered final sale and are not eligible for return, refund, exchange, or an additional credit note.
- 14 Days Only – Returns and exchanges must be requested within 14 days of delivery. Items must be unworn, unused, with tags attached and in original packaging. Without original packaging, exchanges cannot be accepted.
- Exchanges – Available within 14 days. Customer covers return shipping.
- Swimwear – Swimwear is not returnable due to health regulations.
- Sale Items – Final sale. No returns, exchanges, or credits.
- Faulty/Damaged – Must be reported within 24 hours of delivery with photos sent to info@inrama.com.au. If approved, you’ll receive store credit or an exchange.
APPROVED RETURNS:
Inrama Returns
5 Ormsby Place, Wetherill Park 2164 NSW