SHIPPING | RETURNS | REFUNDS & MORE


SHIPPING

  • Orders ship from our Sydney warehouse (Wetherill Park, NSW).
  • Orders placed before Midday AEST (Mon–Fri) dispatch same business day.
  • Standard & Express options available at checkout.
  • International orders shipped via DHL eCommerce.
  • Once dispatched, transit times are the courier’s responsibility.

RETURNS & EXCHANGES

  • No Refunds – We do not offer refunds. All approved returns are issued as store credit or exchange only. Items purchased using a store credit note are considered final sale and are not eligible for return, refund, exchange, or an additional credit note.
  • 14 Days Only – Returns and exchanges must be requested within 14 days of delivery. Items must be unworn, unused, with tags attached and in original packaging. Without original packaging, exchanges cannot be accepted.
  • Exchanges – Available within 14 days. Customer covers return shipping.
  • Swimwear – Swimwear is not returnable due to health regulations.
  • Sale Items – Final sale. No returns, exchanges, or credits.
  • Faulty/Damaged – Must be reported within 24 hours of delivery with photos sent to info@inrama.com.au. If approved, you’ll receive store credit or an exchange.

APPROVED RETURNS:
Inrama Returns
5 Ormsby Place, Wetherill Park 2164 NSW